FAQ'S
sales@milkandhoneyswim.com anytime and we will get back to you within 24-48 hours
SHIPPING
UNITED STATES
|
OPTION |
DELIVERY |
1ST ITEM |
ADDITIONAL ITEM(S) |
MAX |
|
2 DAY SHIPPING |
2 Business days |
FREE |
FREE |
FREE |
|
UPS NEXT DAY SAVER |
Next Business Day by 8pm |
$24 |
$8/Ea. |
$50 |
|
UPS NEXT DAY |
Next Business Day by 12pm |
$30 |
$10/Ea. |
$50 |
PROCESSING TIME
Orders placed after noon PST will ship next business day. Orders placed after 12PM PST on Friday will ship out Monday.
POSSIBLE DELAYS
We do our best to ensure the timely delivery of all orders. When selecting our free 2 day shipping or international shipping options, please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside of the estimated timeframe.
POLICY
We will accept returns within 30 days for a full refund. Please feel free to reach out to our customer service team should you have any concerns around getting your return product back to us, we will be happy to help.
A small number of heavily discounted items may be marked FINAL SALE, in which case they are not eligible for refund, exchange, or store credit.
Return shipping will not be provided on returned merchandise.
CONDITIONS
Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Please see the tips below for keeping your items in returnable condition:
SWIMWEAR
Please try on over underwear for sanitary reasons. Do not remove protective slip.
TOPS, BOTTOMS, JACKETS, AND DRESSES
Please be careful of makeup or deodorant rubbing off on the garment.
REFUNDS
DOMESTIC
Returns take us 2-3 business days to process upon reaching our facility. Once your return is processed and your refund is issued, you will receive a refund confirmation email. Refunds can take several business days to reflect on your credit card account. This varies depending on your financial institution.
EXCEPTIONS
BEAUTY PRODUCTS
We will accept back beauty products within 30 days provided that they are unused and unopened.
SHIPPING CHARGES
Shipping charges on expedited orders are not refundable.